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Frequently asked questions

Is there a free trial?

Yes, all plans include a 14-day free trial. The trial gives you a chance to test our tool.

Is background removal free?

Yes, background removal is included in all plans and you can remove the background from an unlimited amount of images.

Can we have multiple feeds for the same channel?

Yes, you can have multiple feeds for the same channel. It’s often useful to test multiple feeds to the same channel.

What happens if we exceed the allowed amount of products?

When you exceed your allowed amount of products, we’ll automatically upgrade you to the next plan.

Do you offer discounts?

No, we don’t offer any discounts. We do however offer special plans for businesses with over 50.000 products. Contact us for more information.

Can I purchase extra feeds?

Yes. You can purchase an additional feed for €7 (49 DKK) with monthly billing or €70 (490 DKK) with annual billing.

What sales channels do you support?

We support quite a few. You can find a complete overview here. See all sales channels

We have a custom built e-commerce. Can you support that?

If we don’t support your e-commerce platform out of the box, please don’t hesitate to reach out. We might be able to find a solution.

Is a credit card required during trial?

No, you’re not required to enter a credit card when trialing. If you choose to continue after your trial, you need to fill in your credit card information.

How are products counted?

Product count is the sum of products and variants. Variations are not grouped in this calculation.

When can we cancel?

You can cancel your subscription whenever you want. When cancelling, your subscription will continue to the end of the purchased billing period.

Can we resume a cancelled subscription?

Yes, you can resume your cancelled subscription as long as the subscription hasn’t reached its end date.

Can I purchase extra shops?

Yes. You can purchase an additional shop for €8 (59 DKK) with monthly billing or €80 (590 DKK) with annual billing.

Do prices include VAT?

No, prices are shown excluding VAT. VAT may apply depending on where your business is located.

What e-commerce platforms are supported?

You can find a complete overview here. See all platforms